Cutomer Service

Customer Service

Our people have a strong commitment to ensure that the needs of our customers are met. Our experienced, highly trained and dedicated customer service provides personal attention and support solutions through collaboration and teamwork.

We continue to expand and improve the level of service we provide our customers to better offer total solutions to customer needs.


To improve and sustain customer expectations and product line satisfaction


  • Establish Sikorsky Australia as an integral partner in the customer's operations.
  • Communicate best practice.
  • Identify opportunity to improve.
  • Highlight the positives with the aim of growth.
  • Promote Sikorsky Australia  services as one entity to the customer base.
  • Identification and reporting on internal and external KPIs.
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